Case Study - Knowledge Management

History

A leading multi-national company with thousands of knowledge workers and tens of thousands of employees wanted to expand a largely static intranet environment to improve the access and storage of information across the group.

Formation Technology Consulting

• Identified key issues needed to improve the intranet environment
• Articulated value proposition
• Created style guide and templates
• Established support systems, infrastructure and usage guidelines.
• Provided project planning and management

Formation Technology Software Development

• Installation of Share Point Server and ISA Server.
• Establishment of Site Templates
• Refresh and migration of content
• Custom applications to enhance usability and traction.

Application Support

• Content Management
• Infrastructure maintenance 24/7
• Ongoing support of environment